Terms and Conditions
Welcome to www.psychologymatters.com.sg.
Psychology Matters provides the content and services available on the Site to you subject to the following terms and conditions (“Terms and Conditions”). By accessing or using the Site, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms & Conditions which include our Privacy Statement.
1. Privacy
Please review our Privacy Statement, which also governs your visit to the Site, so that you may understand our privacy practices.
2. Purchase Related Policies
You may not sell or resell any of the products or services you purchase or otherwise received from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. Please also refer to other additional policies related to orders placed through this Site (such as order processing, shipping and handling, returns and exchanges).
3. Information Accuracy
We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the Site are accurate, complete, reliable, current, or error-free.
4. Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software is the property of Psychology Matters, our affiliates, partners or licensors, and is protected by Singapore and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the “Trademarks”) are the registered and unregistered marks of Psychology Matters, our affiliates, partners or licensors, in Singapore and other countries, and are protected by Singapore and international trademark laws.
5. Your Obligations and Responsibilities
In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. If you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Psychology Matters.
6. Third Party Links
We are not responsible for the content of any off-Web site pages or any other Web sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. We do not assume any responsibility or liability for the actions, content, products, or services of such pages and Web sites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Web site pages and other Web sites that you visit.
7. Representations and Warranties; Limitation of Liability
Every effort is made to keep the website up and running smoothly.
However, Psychology Matters does not warrant that the information or any functions associated with the website will be
uninterrupted or errorfree, or that defects will be corrected or that the website and the website server are and will be free of all viruses and/or other harmful elements. Psychology Matters takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We make no representations or warranties of any kind whatsoever,
express or implied, in connection with these terms and conditions or
the site, including but not limited to warranties of merchantability,
noninfringement or fitness for a particular purpose, except to the
extent such representations and warranties are not legally
excludable.
8. Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
9. Disputes
With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the Republic of Singapore, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Singapore. Any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.
10. General
You acknowledge and agree that these Terms and Conditions, which include our Privacy Statement, constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
Online Store Policy
Our business days are Mondays to Fridays, excluding Saturdays, Sundays & Public Holidays. * Denotes Singapore time
1. Order Acceptance Policy
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Psychology Matters reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer
2. Order Cancellation Policy
You cannot cancel an order (or part of an order) after credit card has been authorized and approved. i.e., you cannot cancel the order after checkout upon reading all Terms and Conditions.
3. Return Policy
All products once sold are non-returnable. All sales items are final and sold on an “as-is” condition.
4. Exchange Policy
Once a product has been sold, it cannot be exchanged except for the following:
- Products received are different from what is stated on the invoice, i.e., wrong goods are delivered.
- Product is found to be faulty. If the product(s) received is wrong or faulty, there will be a one-to-one exchange for the same product.
To exchange a product, please email us at admin@psychologymatters.com.sg within 3 days upon receiving the goods. Please contact us within 3 working days upon receiving the goods if there should be any missing item(s) from your order. Exchange may take place at Psychology Matters only
5. Pricing Policy
Psychology Matters reserves the right to make adjustment to any published price of any product due to input error, product discontinuation, and stock clearance and errors in advertising
6. Delivery and Receiving of Orders (for Hand Delivery)
Upon delivering the order, the person who receives the goods will be required to sign on the invoice/receipt and indicate his/her name.
Personal Data Protection Notification
We Respect and Keep Your Data Safe
The Personal Data Protection Act (PDPA) protects your personal data while enabling organisations to use your data reasonably to serve you. We respect and keep your data safe by:
- limiting access to only the healthcare personnel who are involved in your care, and the supporting internal processes,
- removing details that identify you when using your data for internal purposes as far as possible.